Frequently Asked Questions

Q.  What happens to my deposit if I should have to cancel?

1. A.  If you cancel your reservation more than 30 days before your arrival date, you will receive your deposit back (less a $25.00 cancellation fee).  If notice of cancellation is less than 30 days, your deposit will be returned (less the $25.00 fee) only if we are able to rebook the cottage.
   

Q.  Do you allow pets?

1. A. Some units allow pets for an additional fee.  See individual cottage links to find out what cottages are “pet friendly”.  Pets may not be left unattended in or outside a cottage, nor allowed to run freely.  Pet owners need to dispose of pet waste immediately.
   

Q.  Do prices include taxes?

A.   Rates quoted on each cottage page do not include the 5.5% state sales tax nor the 5.5%  Door Co. room tax. These taxes will be added to your balance.

Q.  Can I set up a camper on the property?

A.   Camping is not allowed on the property.  Parking for 1 car per cottage is available near each cottage.  Extra cars and boat trailers may be parked behind cottage 4.

Q.  Where do I check in?

1. A.  Check in time for weekly renters is 3:00 pm and your cottage will be open for you.  Daily renters can arrive at 12:00 PM.  Check out time is 10:00 an on day of departure.  Our on-site manager, Trudy Erickson, will be around to collect your balance and tend to your needs..   Guests can be reached by calling the resort at 920-839-2682.